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Diploma of Community Services (Case Management)

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities.

CHC52025 Nationally Recognised Training Community Services CRICOS 114248F
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Qualification
CHC52025
Duration
81 weeks
Delivery
On campus · Work placement
Intakes
Monthly
Location
West Melbourne
Course overview

Qualification overview

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities. Workers are required to apply theoretical frameworks to their work, use a high level of decision making and problem solving skills and apply sound ethical practices.

What you'll learn

  • Coordinate complex case requirements
  • Develop, facilitate and review all aspects of case management
  • Provide case management supervision
  • Analyse impacts of sociological factors on people in community work and services
  • Work with diverse people
  • Work with people with mental health issues
  • Work in an alcohol and other drugs context
Getting in

Entry requirements

  1. 1Certificate IV in Community Services or equivalent, or 2 years' relevant industry experience
  2. 2Must be 18 years of age or older
  3. 3Current police check and working with children check
  4. 4IELTS score of 6.0 or equivalent
  5. 5Complete ALIT LLN assessment and achieve ACSF Level 4 or higher
The LLN check is built into your application.A short language, literacy and numeracy assessment runs online as part of the apply flow — no separate booking, with instant feedback.
Course structure

What you'll study

20 units in total.

Core units (5)
  • CHCCSM004 Coordinate complex case requirements
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCCSM006 Provide case management supervision
  • CHCDEV005 Analyse impacts of sociological factors on people in community work and services
  • CHCDIV001 Work with diverse people
Elective units (4)
  • CHCMHS001 Work with people with mental health issues
  • CHCAOD001 Work in an alcohol and other drugs context
  • CHCFAM001 Operate in a family support environment
  • CHCYTH001 Engage respectfully with young people
Your journey

From enquiry to qualified

Enrolment at ALIT is simple and supported. Here's every step — including the short LLN check that helps us set you up to succeed.

  1. STEP 01
    Enquire
    Chat to an advisor about fit, timing and fees.
  2. STEP 02
    Apply online
    Submit your details in about 10 minutes.
  3. STEP 03
    LLN assessment
    A short online check so we can set you up to succeed.
    ~20 min
  4. STEP 04
    Confirm & enrol
    Review your offer and lock in your start date.
  5. STEP 05
    Study
    Learn with trainer support throughout.
  6. STEP 06
    Graduate
    Receive your nationally recognised qualification.
Start dates

Upcoming intakes

No intakes are currently scheduled.Talk to an advisor to be notified as soon as the next start date is confirmed.
Where it leads

Your pathway

This qualification is a stepping stone, not a dead end — keep building on it.

You are hereCHC52025 – Diploma of Community Services (Case Management)
Next stepVarious – Bachelor of Social Work (via credit transfer)
Where it takes you

Career outcomes

Case Manager

Community Services Coordinator

Client Services Officer

Team Leader

Family Support Worker

Youth Worker

Fees & payment

Payment

Figures are an indicative guide and may vary at enrolment. Talk to an advisor for a quote based on your situation.

Course fee
$21,000
On campus · Work placement
  • All learning materials included
  • Nationally recognised certificate
Other fees
  • Onshore indicative tuition fee$20,000
  • Enrolment and material fee$500
Not sure what you'll pay?Eligibility for subsidies and payment plans depends on your residency and prior study. An advisor can give you an exact figure in one short call.
FAQ

Frequently asked questions

Answers to what students ask most about entry, fees and getting started.

Do I need to meet the entry requirements before I apply?

No — apply first. Entry requirements (like the Pre-Training Review and LLN check) are assessed as part of the application, not before it. An advisor can tell you early on if a course looks like a good fit.

What is the LLN assessment and do I book it separately?

The Language, Literacy and Numeracy check is a short online assessment built into the apply flow — it takes about 20 minutes and gives instant feedback. There's no separate booking or extra step.

Can I pay my course fees in instalments?

Most qualification courses offer a payment plan alongside the upfront domestic price. Exact eligibility depends on your residency status and course — an advisor can confirm what applies to you.

Can I study this course as an international student?

Courses showing a CRICOS code are open to international students on a student visa, with a separate indicative fee and visa-compliant study load. Courses without a CRICOS code are for domestic students only.

Will I get credit for previous study or work experience?

Recognition of Prior Learning (RPL) and credit transfer are assessed case-by-case once you apply, based on your previous qualifications or relevant industry experience. Speak to an advisor to find out what could apply to you.

When can I start, and how flexible are the intake dates?

Most courses run monthly intakes, so you don't need to wait for a fixed semester start. Your offer letter will confirm the exact date once your application and LLN check are complete.

Ready when you are

Start your Diploma of Community Services (Case Management)

Monthly intakes mean you don't have to wait. Apply in about 10 minutes — the LLN check is built right in.

Apply now Talk to an advisor