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LLN
Language, Literacy, Numeracy & Digital Literacy Assessment
Student Details
Student Name
(Required)
Student Type
(Required)
Domestic
International
Date
(Required)
Month
Day
Year
Section 1 – Experience
1. Do you have CHC industry experience?
(Required)
No experience
Less than 12 months
1 year or more
2. Evidence Provided (select all that apply)
Employment letter
Payslips
Supervisor reference
Position description
Section 2 – LLND Assessment (17 Questions)
Each question is worth 1 mark. Students must meet the overall benchmark AND minimum per skill cluster.
Reading & Comprehension
Q1. A care plan states: "Monitor client for signs of distress." What should you do?
(Required)
Ignore any changes observed
Observe and report concerns to supervisor
Leave the room immediately
Wait until the next shift to act
Q2. If a policy says "Maintain confidentiality," you should:
(Required)
Share information with friends
Discuss client details publicly
Keep client information private
Post on social media
Q3. PPE in the workplace stands for:
(Required)
Personal Protective Equipment
Patient Protection Event
Personal Privacy Entry
Public Protection Equipment
Q4. A service delivery report states a client's plan must be "reviewed in line with legislative requirements." This means:
(Required)
Review only if the client complains
Review according to relevant laws and standards
Review only when convenient
Ignore the requirement if the client is stable
Writing / Documentation
Q5. Which progress note entry is written correctly and professionally?
(Required)
"Client annoying today, refused everything."
"Client refused lunch at 12:30pm. Supervisor notified."
"Client lazy and difficult to deal with."
"Client seemed weird, don't know what happened."
Q6. Documentation of care activities should be completed:
(Required)
At the end of the week
Immediately after care is provided
Whenever it is convenient
By another worker at shift end
Q7. When recording an incident involving a client, the report should:
(Required)
Include personal opinions about the cause
Be factual, objective, and signed with date and time
Only be completed if the client complains
Be kept informal to save time
Numeracy & Calculation
Q8. Your shift is 7:00am–3:30pm. How many hours worked?
(Required)
7 hours
8 hours
8.5 hours
9 hours
Q9. A client must drink 200ml of fluid every hour. After 4 hours, what is their total fluid intake?
(Required)
400ml
600ml
800ml
1000ml
Q10. You assist 5 clients for 30 minutes each. What is the total time spent?
(Required)
1 hour
2 hours
2.5 hours
3 hours
Q11. A program budget is $12,000 for 12 months. You have spent $5,500 in 6 months. Are you on track?
(Required)
Yes — $5,500 is under the full budget
Yes — $5,500 is under the 6-month midpoint of $6,000
No — you have overspent by $500
Cannot determine from this information
Oral Communication
Q12. You do not fully understand a care instruction given by a supervisor. What should you do?
(Required)
Guess what was meant and proceed
Ask your supervisor to clarify before acting
Ignore the instruction
Ask a client what they think it means
Q13. A client tells you they feel unsafe. What is the correct response?
(Required)
Ignore — clients often exaggerate
Listen, reassure the client, and report to supervisor per policy
Tell other clients about it
Argue that the client is safe
Q14. When communicating with a client from a different cultural background, you should:
(Required)
Assume they understand your communication style
Adapt your communication style and seek clarification
Speak louder to be understood
Ask another worker to handle it
Digital Literacy
Q15. To access your online learning materials on the LMS, you must:
(Required)
Log in using your username and password
Use another student's login details
Wait for someone to log in for you
Ignore the LMS — it is not important
Q16. You receive an email asking for your LMS password. What should you do?
(Required)
Share it immediately
Forward it to friends
Report it to IT/admin and do not share your details
Respond with your details to be helpful
Q17. You need to submit an assessment task as a PDF but have saved it as a Word document. You should:
(Required)
Submit the Word document anyway
Convert the document to PDF before submitting
Ask another student to convert it
Email the file without converting